Mobile repair shop software for busy Indian counters
SaralBench keeps every phone, every customer and every rupee in one place, so your counter moves faster even on the busiest evening.
Warranty checks in seconds
When a customer comes back saying the new screen has a line, search by IMEI, phone number or invoice number. If it is under warranty, create a free warranty job in one click. Over time you see the comeback rate for each technician and each parts supplier, so you know which display vendor to stop buying from.
A mobile repair counter is a fast place. Ten phones come in before lunch, half of them need a screen or a battery, and every customer wants to know when it will be ready. Most shops still run on a register, a bunch of paper slips and the technician's memory. That works until a phone goes missing, a lock code gets written on a slip for anyone to see, or a customer says the back panel was not cracked when they gave it.
SaralBench is mobile repair software made in India for shops like yours. It runs in the browser on your counter computer, a tablet or your own phone, with nothing to install. You record the IMEI, take photos, get the customer's signature on screen, print a job sheet and stick a QR label on the bag. From there, the job moves across your repair board until the customer collects it and pays by cash, UPI or card. It is used every day by a real repair shop.
Problems every mobile repair counter knows
Too many phones, not enough memory
On a busy day you cannot remember which phone is waiting for a part, which is ready and which customer was promised it by 6 pm. Things slip and customers get angry.
Lock codes on paper slips
Customers hand over their pattern or PIN, and it ends up written on a slip or the back of the job card. That is a real privacy risk for your customer and your shop.
"This scratch was not there before"
Without photos and a signed condition record, every dispute about a cracked frame or a missing SIM tray becomes your word against the customer's.
Counter sales and used phones off the books
Covers, chargers, tempered glass and second-hand phones are sold at the same counter, but they often never reach a proper bill or stock register, so you never know the real margin.
Built for the way a mobile shop actually works
IMEI-based intake and history
Pick brand and model from your own catalogue, enter the IMEI, and SaralBench shows every past repair on that handset. Repeat customers and warranty claims become easy to check.
Screen-lock codes stored encrypted
The PIN or pattern is saved encrypted and is never printed on the job sheet or sticker. Only staff with permission can see it when they need to test the phone.
Photos, checklist and signature
Take up to 8 photos, tick a condition checklist, note accessories like the SIM tray or back cover, and capture the customer's signature on screen before the phone goes to the bench.
WhatsApp updates at every step
Customers get automatic WhatsApp, SMS or email messages when the phone is received, when the estimate is ready and when it is ready to collect. Fewer "bhaiya, ho gaya?" calls.
Counter sales by barcode or IMEI
Sell covers, chargers and earphones by barcode from the POS counter screen. Phones you sell are tracked by IMEI, and stock drops automatically.
Used phone buying and selling
Buy a used phone with the seller's ID proof stored encrypted, add refurbishment cost, then sell it and see your margin on that exact handset.
A phone's journey through your shop
Take it in at the counter
Enter the customer's number, pick the model, record IMEI, photos, lock code and accessories. Print the job sheet and the 50x30 mm QR bag sticker.
Send an estimate
Offer options such as an original or a compatible display. The customer approves online and can pay an advance by UPI.
Repair and check
The technician picks the job from the repair board, uses the spare part from stock, and passes the quality check before the job is marked Ready.
Bill and deliver
Make a GST invoice with warranty terms printed on it, take cash, UPI or card, and ask the happy customer for a Google review.
Related
Be one of the first shops on SaralBench
We're opening SaralBench to a small group of repair shops first, so we can set each one up properly and build what they ask for.
- Personal setup: we set up your shop, staff, invoice format and repair price list with you.
- Your data moved in: we help bring over customers and parts from your register or Excel.
- One simple price: ₹1,000 per user a month, every feature, with setup free for early shops.
- A direct line to the team that builds the software. Your requests shape what comes next.
Join the early access list
Takes 30 seconds. We'll call you within one working day (Mon–Sat).
Questions shops ask
See your repair counter run on SaralBench
A free 20-minute live demo on phone, WhatsApp or video. We'll walk a real repair through the software, from taking in the device to the WhatsApp "ready" message and the GST invoice.
Book a free demo Join early accessSaralBench™ is a brand name of Saral Techies (not a registered trademark). The SaralBench software and its design © 2026 Saral Techies. All rights reserved.